SAMDaily.us | PRESOL | D | NICEinContact Software Licenses

SAMDAILY.US - ISSUE OF MAY 22, 2026 SAM #8943
SOLICITATION NOTICE

D -- NICEinContact Software Licenses

Notice Date: 5/20/2026 7:50:08 AM
Notice Type: Solicitation
NAICS: 513210 —
Contracting Office: NAVSUP FLT LOG CTR NORFOLK NORFOLK VA 23511-3392 USA
ZIP Code: 23511-3392
Solicitation Number: N0018926QD106
Response Due: 5/27/2026 2:00:00 PM
Archive Date: 06/11/2026
Point of Contact: Bonnie Morris, Phone: 2156979654
E-Mail Address: bonnie.l.morris10.civ@us.navy.mil
(bonnie.l.morris10.civ@us.navy.mil)
Small Business Set-Aside: SBA Total Small Business Set-Aside (FAR 19.5)
Description: This requirement is for 41 software-as-a-service (SaaS) platform provider licenses by NICE inContact. NICE inContact is a cloud-based contact center software platform used to manage customer interactions across voice, email, chat, and social media. Navy Recruiting Command (NRC) utilizes this service to assist chat agents with responses to inquiries from civilians who are looking for information about joining the Navy, quickly, easily and accurately.
Web Link: SAM.gov Permalink
(https://sam.gov/workspace/contract/opp/d178926939ef4d9c975805222a10e3b9/view)
Place of Performance: Address: Millington, TN 38054, USA; Zip Code: 38054; Country: USA
Record: SN07823102-F 20260522/260520230053 (samdaily.us)
Source: SAM.gov Link to This Notice
(may not be valid after Archive Date)

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