MODIFICATION
U -- ORGANIZATIONAL DEVELOPMENT AND CHANGE MANAGEMENT TRAINING
- Notice Date
- 4/3/2012
- Notice Type
- Modification/Amendment
- NAICS
- 611430
— Professional and Management Development Training
- Contracting Office
- Center for Health Care Contracting, ATTN: MCAA C BLDG 4197, 2107 17TH Street, Fort Sam Houston, TX 78234-5015
- ZIP Code
- 78234-5015
- Solicitation Number
- W81K04-12-T-0012
- Response Due
- 4/11/2012
- Archive Date
- 6/10/2012
- Point of Contact
- maria fidone, 210-221-4226
- E-Mail Address
-
Center for Health Care Contracting
(maria.fidone@amedd.army.mil)
- Small Business Set-Aside
- N/A
- Description
- This synopsis/solicitation amendment provides response to the following question? In reviewing the subject solicitation, there are two paragraphs that are referenced in this solicitation but are not listed in the appropriate section. Specifically paragraphs 1.2.3 and 1.2.3.1. Will an amendment be released to provide the content for these paragraphs? An amendment will not be issued to provide the content of these paragraphs. Paragraphs 3.2 and 4.1.2 reference an incorrect paragraph and shall be correct to read. Para 3.2 Materials/Notifications. The Government will provide all training materials for Topics identified in contract paragraph 1.2.2., including... Para 4.1.2. A minimum of 2 years experience is required as an organizational development consultant and experience facilitating the topics identified above and at contract paragraph 1.2.2. The response date to submit a quote remains the same 4:00 pm CST 11 April 12. Performance Work Statement U.S. Army Medical Command, Office of the Surgeon General Human Systems Transformation Directorate Organizational Development and Change Management Training 1. General. This is a non-personnel service contract to provide the services of consultant-led training to the U.S. Army Medical Command (MEDCOM) service members and government civilian employees for organizational development (OD) and change management congruent with supporting and attaining the U.S. Army MEDCOM/Office of the Surgeon General's (OTSG) change goals. The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. 1.1. Background. The Human Systems Transformation (HST) Directorate was established by the Army Surgeon General (TSG) to initiate a comprehensive plan to transform the organizational culture within the U.S. Army MEDCOM. Achievement of planned systemic change requires the ability to scale OD professionals and their activities in support of TSG-directed goals. Currently the US Army MEDCOM/TSG does not have the capability to conduct consultant-led training and requires the services of a one-time contract to achieve MEDCOM/TSG change goals. 1.2. Scope of Work. The contractor shall provide personnel, equipment, supplies, tools, material and supervision necessary to perform the consultant-led training for organizational development and change management training services. The contractor shall be responsible for all services except for those services specified as government furnished and identified in section 3 of the contract. 1.2.1. The contractor shall conduct consultant-led training once a month for a 2-day period as scheduled by the government. The government will provide the scheduled dates and building location to the contractor 10 days prior to training. The training will begin 1 June 2012 through 31 October 2012 with a five month option. Training shall consist of 2-8 hour days from 8:00 AM to 4:30 PM at Ft Sam Houston, Texas. 1.2.2. The contractor shall provide consultant-led training to a minimum of 12 students, but no more than 24 students per training day. The contractor shall provide consultant-led training based on government provided materials for the following Topics: Spectrum Temperament Foundation or Myers Briggs Training, Big Share/Conscious Leadership, Systems Thinking, Sound and Current Data, Building Trust/Mutual Respect/Way of Being, Mutual Respect/Way of Being (continued); Feedback, Playing Win-Win, Learning from Differences, and Conflict Competence. The government will advise which topics will be covered 10 business days prior to training day. 1.3. Safety Requirements. When on the installation, the contractor shall comply will all installation safety and fire prevention regulations. 1.4. Security Requirements. The contractor shall maintain safety and health standards compliant with requirements of the Occupational Safety and Health Administration (OSHA). 1.4.1. The contractor shall not disclose or cause to disseminate any information concerning operations of military activities. Such action(s) could result in violation of the contract and possible legal actions. 1.4.2. All inquiries, comments or complaints arising from any matter observed, experienced, or learned of as a result of, or in connection with, the performance of this contract, the resolution of which may require the dissemination of official information, shall be directed to the contracting officer's representative (COR) and the contracting officer (KO). 1.4.3. The contractor shall only conduct business with designated government personnel listed as points of contact (POC) as notified by the COR or KO. The government will provide changes to POCs as necessary during the contract. 1.4.4. The contractor shall not respond to any public media inquiries. Any inquiries from the media shall be immediately relayed to the KO and COR. There shall be no interviews, comments, or any other response without the knowledge and approval of the KO as advised by the COR. 1.4.5. The contractor shall conform to standards of conduct and code of ethics, which are consistent with those applicable to Government employees as provided in the Joint Ethics Regulation 5500.7.R. 1.5. Identification of Contractor. The contractor shall be required to wear a form of contractor provided-identification (i.e. badge) so that the individual is clearly identified as a contractor. The contractor when attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties shall be required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. The contractor shall ensure that all documents or reports produced by the contractor are suitably marked as contractor products. 1.6. Quality Control. The contractor shall maintain an effective quality control plan to ensure services are performed in accordance with the contract. Within 3 calendar days after contract award, a copy of a written QCP shall be submitted to the COR and within 5 working days when changes are made thereafter. 1.7. Federal Holidays. The contractor is not required to perform services on the following standard Federal holidays: New Year' Day Birthday of Martin Luther King, Jr. President's Day Memorial Day Independence Day Labor Day Columbus Day Veterans Day Thanksgiving Day Christmas Day 1.8. Non-Disclosure Agreement. All contractor personnel on this contract shall be required to sign a non-disclosure statement prior to commence of work on this contract (Exhibit B). 1.9. Travel. The contractor may be required to travel in support of this contract. The Government estimates that there will be one trip per month to conduct instructor-led training at Fort Sam Houston, Texas 78234. Arrangements for and costs of all travel, transportation, meals, lodging, and incidentals are the responsibility of the contractor. All travel and transportation shall utilize commercial sources and carriers provided the method used for the appropriate geographical area results in reasonable charges to the government. The government will not pay for business class or first-class travel. Travel costs shall be incurred and billed in accordance with Joint Travel Regulations (JTR) and Federal Acquisition Regulation (FAR) Part 31.205-46. Travel expenses will be reviewed, certified and approved by the COR provided costs are properly documented in accordance with JTR and FAR Part 31.205-46. Local travel within a 50 mile radius will not be reimbursed. 2. Definitions and Acronyms. 2.1. Definitions. 2.1.2. Contracting Officer (KO). A person with authority to enter into contracts, administers, or terminates contracts. Make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government. 2.1.3. Contracting Officer's Representative (COR). A U.S. Government employee appointed in writing by the contracting officer to monitor contractor performance. Such appointment shall state the scope of authority and limitations. The COR has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract. 2.1.4. Consultant. Experienced professional who provides expert knowledge. He or she works in an advisory capacity only and can bring dramatic shifts in management thinking and improvement in the performance of the organization. A consultant is someone trained in this discipline and has the ability to transfer knowledge to others. 2.1.5. Organization Development (OD). Organization Development is the attempt to influence the members of an organization to expand their candidness with each other about their views of the organization and their experience in it, and to take greater responsibility for their own actions as organization members. The assumption behind OD is that when people pursue both of these objectives simultaneously, they are likely to discover new ways of working together that they experience as more effective for achieving their own and their shared (organizational) goals. And that when this does not happen, such activity helps them to understand why and to make meaningful choices about what to do in light of this understanding. 2.1.6. Physical Security. Actions that prevent the loss or damage of government property. 2.1.7. Quality Assurance (QA). The government procedures to verify that services being performed by the contractor are performed according to contract standards. 2.1.8. Quality Control (QC). All necessary measures taken by the contractor to assure that the quality of service conforms to contract requirements. 2.2. Acronyms. AMEDD Army Medical Department CMR Contractor Manpower Reporting FAR Federal Acquisition Regulation JTR Joint Travel Regulation HST Human Systems Transformation Directorate OD Organization Development OSHA Occupational Safety and Health Administration COR Contracting Officer Representative KO Contracting Officer MEDCOM U.S. Army Medical Command MTF Medical Treatment Facility OTSG Office of The Surgeon General, U.S. Army POC Point of Contact PWS Performance Work Statement PRS Performance Requirement Summary QA Quality Assurance QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TSG The Surgeon General 3. Government Furnished Services, Materials and Facilities. 3.1. Services. The Government will enroll a minimum of 12 students, but no more than 24 students per training day. A government representative from the HST Directorate will be on site to verify enrollment and may function as a co-consultant. 3.2. Materials/Notifications. The Government will provide all training materials for Topics identified in contract paragraph 1.2.2, including Spectrum or Myers Briggs required materials. The training materials for consultant-led training will be provided electronically to the contractor 10 business days in advance of the actual training day. Computer access or audio-visual support is not required for training. 3.3. Facilities. The Government will provide all the necessary facilities for the training. 3.4. Government Quality Assurance (QA). The Government will provide oversight of the contractor's performance in accordance with contract Performance Requirements Summary, (PRS), Exhibit A. The quality of services rendered, and any documentation or written material in support of services shall be subject to continuous inspection, surveillance, and review for acceptance by the COR. 4. Contractor Qualifications, Items and Services. 4.1. Contractor Qualifications. 4.1.1. The contractor shall provide a consultant that is a graduate of the Organizational Development Triple Impact Practitioners Program; and is a certified entrepreneurial trainer of the Spectrum Temperament Development or Myers Briggs trainer. 4.1.2. A minimum of 2 years experience is required as an organizational development consultant and experience facilitating the topics identified above and at contract paragraph 1.2.2. 4.1.3. Must have a Master Degree in any of the following board disciplines: Business, Psychology, Human Resources, Organizational Development, Organizational Leadership or Healthcare related fields. 4.1.4. Highly Desired Qualifications. The government desires a contractor with experience or knowledge and understanding of MEDCOM/OTSG culture. Examples are military culture, interactions between active duty personnel and government civilians, and other organizational command and control structure in terms of executive agencies and medical treatment facilities (MTF). 5. Description of Work. 5.1. The contractor shall participate in an initial coordination meeting (telephonically) with the government within five calendar days of award. 5.2. The contractor shall conduct consultant-led OD and change management training to government enrolled students on two consecutive days on a once a month basis. 5.3. The contractor shall at a minimum prepare lectures, discussions and facilitate concepts based on the topics identified in the contract. 5.4. The contractor shall recommend, collaborate, and assist the government with curriculum design and development and translate changes to the students. 5.5. The contractor shall be available for one-on-one coaching via email / telephonically, up to five hour per month, to students as they apply Change Management principles in their work environment. Email / Telephonic replies to students shall be provided within 2 business days from receipt of the student request for assistance. 5.6. The contractor shall complete no less than two topics per month. 5.7. The contractor shall participate in government led after actions review or critique of content delivery and instruction at the conclusion of each day of training. 5.8. The contractor, after each training, shall be subject to an end of session evaluation by the students. (Exhibit C). 5.9. The contractor shall ensure certifications are current at time of contract award or renewed prior to expiration. 5.10. Accounting for Contract Services. The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the contractor will report ALL contractor manpower (including subcontractor manpower) required for performance of this contract. The contractor is required to completely fill in all the information in the format using the following web address https://cmra.army.mil/. The required information includes: (1) Contracting Office, Contracting Officer, Contracting Officer's Technical Representative; (2) Contract number, including task and delivery order number; (3) Beginning and ending dates covered by reporting period; (4) Contractor name, address, phone number, e-mail address, identity of contractor employee entering data; (5) Estimated direct labor hours (including sub-contractor); (6) Estimated direct labor dollars paid this reporting period (including sub-contractor); (7) Total payments (including sub-contractor); (8) Predominant Federal Service Code (FSC) reflecting services provided by contractor (and separate predominant FSC for each sub-contractor if different); (9) Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity (the Army Requiring Activity is responsible for providing the contractor with its UIC for the purposes of reporting this information); (10) Locations where contractor and sub-contractors perform the work (specified by zip code in the United States and nearest City, Country, when in an overseas location, using standardized nomenclature provided on website); (11) Presence of deployment or contingency contract language, and, (12) Number of contractor and sub-contractor employees deployed in theater this reporting period (by country). (13) As part of its submission, the contractor will also provide the estimated total cost (if any) incurred to comply with this reporting requirement. Reporting period will be the period of performance not to exceed 12 months ending September 30 of each government fiscal year and must be reported by 31 October of each calendar year. Note: For in-theater contracts, requiring activities have the option of requiring more frequent reporting. 5.11. The contractor shall notify the COR by the 5th working day of November whether or not they have completed this report. If the COR is unavailable, the contractor will notify the Contracting Officer. 6. Applicable Regulations, Directives, and Manuals. Not applicable. Exhibits/Attachments. Exhibit A PRS Exhibit B Non-Disclosure Agreement Exhibit C Session Evaluation Form The following attachment is provided for informational purposes and will not become a part of the resultant contract: Attachment 1 - Quality Assurance Surveillance Plan
- Web Link
-
FBO.gov Permalink
(https://www.fbo.gov/spg/USA/MEDCOM/DADA10/W81K04-12-T-0012/listing.html)
- Place of Performance
- Address: Center for Health Care Contracting ATTN: MCAA C BLDG 4197, 2107 17TH Street Fort Sam Houston TX
- Zip Code: 78234-5015
- Zip Code: 78234-5015
- Record
- SN02712214-W 20120405/120403234949-da8576955dacc07bf899097efa143ab3 (fbodaily.com)
- Source
-
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